Airline protocols during the covid-19 pandemic
Abstract
Tourism is responsible for the intensification of mobility, and the airline industry is one of the major contributors to travel. With the advancement of the pandemic of COVID-19, airlines had to adapt to the protocols. Thus, the objective of this study was to identify and analyze protocols of prevention measures against COVID-19 used in Brazilian airlines and assigned by regulatory agencies, based on information available on their websites. The research was characterized as exploratory and descriptive, with a bibliographic and documental base, of qualitative character in secondary data sources. From this, it was identified that the guidelines for tourists and companies are crucial for the promotion of passenger and employee safety, whereas at a time of uncertainty such as the pandemic the information and protocols on the websites were not in focus.
Downloads
References
Azul Linhas Aéreas Brasileiras. (2021c). Sobre a Azul: conheça a história da companhia aérea mais brasileira. https://bit.ly/3txT6E2
Bouwer, J.; Saxon, S.; Wittkamp, N. (2021). Back to the future? Airline sector poised for change post-COVID-19. McKinsey & Company. 2021. https://mck.co/3tELiAx
Brasil. Ministério da Saúde. (2020). Linha do Tempo Coronavírus. https://bit.ly/32NJtXY
Brasil. Ministério da Saúde. (2020). Orientações para retomada com segurança. https://bit.ly/3tsCJZk
Brasil. Ministério do Turismo. (2006). Marcos Conceituais. https://bit.ly/3f7UKqv
Cirium. (2021). The Cirium Airline Insights Review Including de On-Time Performance Review 2020. https://bit.ly/3f1pRnJ
CNN Brasil (2020). Coronavírus: quais foram as outras pandemias? São Paulo, 13 mar. 2020. Saúde. https://bit.ly/3nY1Ku7
Cordeiro, L. A. (2020). A aplicação de overbooking no mercado de transporte aéreo brasileiro. Trabalho de Conclusão de Curso (Graduação em Ciências Aeronáuticas). Pontifícia Universidade Católica de Goiás, Goiânia. https://bit.ly/3uwBauK
Dube, K.; Nhamo, G.; Chikodzi, D. (2021). COVID-19 pandemic and prospects for recovery of the global aviation industry. Journal of Air Transport Management, n. 92, 2021, 102022. https://bit.ly/2QU7Y2p
Garrett, J.J. (2010). The elements of user experience: user-centered design for the web and beyond. Pearson Education
Gil, A. C. (2008). Métodos e técnicas de pesquisa social. 6. ed. Editora Atlas SA
Gol Linhas Aéreas. (2021c) Gol: sobre a Gol. https://bit.ly/2SCTR1P
Hall, C. M.; Scott, D.; Gössling, S. (2020). Pandemics, transformations and tourism: be careful what you wish for. Tourism Geographies, v. 22, n. 3, p. 577-598
Kotler, P.; Kartajaya, H.; Setiawan, I. (2017). Marketing 4.0: do tradicional ao digital. 1. ed. Rio de Janeiro: Sextante
Latam Airlines Group. (2021c). Latam, Sobre Nós. https://bit.ly/33uimjO
Organização Mundial Do Turismo. (2021). Publicações da OMS. https://bit.ly/3sruuxX.
Piccinelli, S.; Moro, S.; Rita, P. (2021). Air-travelers' concerns emerging from online comments during the COVID-19 outbreak. Tourism Management, v. 85, p. 104313
Ramos, J. (2017). Marketing digital para empresas del sector turístico. S.l.: XinXii
Raupp, F. M.; Beuren, I. M. (2006). Metodologia da pesquisa aplicável às ciências. In:
Beuren, I.M. (Ed.). Como elaborar trabalhos monográficos em contabilidade: teoria e prática. São Paulo: Atlas, 76-97.
Rêgo, G. C. de B.; Barros, A. G. A. L.; Lanzarini, R. (2021). Turismo de eventos e Covid-19: Aportes dos protocolos de segurança e estratégias para a retomada do setor. Ateliê Do Turismo. v. 5 n.1, pp. 89-118
Ribeiro, L. (2018). História da aviação civil e origem do setor de transportes aéreos no Brasil. Trabalho de Conclusão de Curso (Graduação em Ciências Aeronáuticas) - Universidade do Sul de Santa Catarina, Tubarão. https://bit.ly/3vSEnoF
Sigala, M. (2020). Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research. Journal of Business Research. v.117, pp. 312 - 321. https://doi.org/10.1016/j.jbusres.2020.06.015
Sneader K.; Singhal, S. (2020). Beyond coronavirus: The path to the next normal. Mckinsey & Company. https://mck.co/3bcZ4DO
Soares, L.A.S. (2007). Turismo e globalização: algumas perspectivas. Revista Ibero Americana de Estratégia, v. 6, n. 1, pp. 63-70, https://bit.ly/33q8qba
Sohrabi, C.; Alsafi, Z.; O’neill, N.; Khan, M.; Kervan, A.; Al-Jabir, A.; Iosifidis, C.; Agha, D. (2020). World Health Organization declares global emergency: A review of the 2019 novel coronavirus (COVID-19). International Journal Surg., v. 76, pp. 71–76, 2020. https://doi.org/10.1016/j.ijsu.2020.02.034
Souza, L. S. N. D. (2020). Efeitos da COVID-19 nos indicadores econômico-financeiros das empresas do setor aéreo brasileiro com ações na B3. Trabalho de Conclusão de Curso (Graduação em Ciências Contábeis). Universidade Federal da Paraíba, João Pessoa. 2020. https://bit.ly/3bcZE4m
Souto, X.M. (2020). Covid-19: aspectos gerais e implicações globais. RECITAL - Revista de Educação, Ciência e Tecnologia de Almenara, v. 2, n. 1, jan./abr. 2020. https://bit.ly/3erJ2rN
Sun, X.; Wandelt, S.; Zhang, A. (2020). How did COVID-19 impact air transportation? A first peek through the lens of complex networks. Journal of Air Transport Management, 89, 2020, 101928. http://doi.org/10.1016/j.jairtraman.2020.101928.
Tdaragón (2020). Guía de Autoformación: recomendaciones para el desarrollo del plan de contingencia por el coronavirus. https://bit.ly/3mthdSe
Teixeira, V. M. (2020). O impacto da crise da covid-19 no setor aeronáutico. Boletim de Conjuntura (BOCA), v. 2, n. 4, pp. 40-45 http://dx.doi.org/10.5281/zenodo.3748869
Torres, I. R. (2020). COVID-19 - Respectivos Impactos no Setor Aéreo Doméstico. Trabalho de Conclusão de Curso (Graduação em Ciências Aeronáuticas). Pontifícia Universidade Católica de Goiás, Goiânia. https://bit.ly/2QY4E6m
Voepass Linhas Aéreas. (2021c). Voepass, Voepass Institucional. https://bit.ly/3vXUnG5
World Health Organization (2020). 3 factors to help you make safer choices. Poster, color. https://bit.ly/3xX87CD
World Health Organization. (2020). Archived: WHO Timeline - COVID-19 https://bit.ly/2SwRHk5.
World Health Organization. (2021) Coronavírus. Health Topics. https://bit.ly/3o381oG
World Health Organization (2020). Rational use of personal protective equipment for coronavirus disease 2019 (COVID-19): interim guidance https://bit.ly/3vVel3Z
World Health Organization (2021). Coronavirus disease (COVID-19) advice for the public. 2021. https://bit.ly/3xPMiF0
World Tourism Organization (2021). World Tourism Barometer nº 18 January 2020. https://bit.ly/3bdlUvg
World Tourism Organization (2021). 2020: Worst Year in Tourism History in 1 Billion Fewer International Arrivals. https://bit.ly/2Stdaug
Yeh, S-S. (2020). Tourism recovery strategy against COVID-19 pandemic. Tourism Recreation Research. 1-7, 2020. https://bit.ly/2Q4vedy
Yonita, R; Amna, S. (2021). The Implementation of Health Protocols in New Normal Era of Covid-19 in Tourism. In: 2nd Annual Conference on Social Science and Humanities (ANCOSH 2020). Atlantis Press, 314-318.
Copyright (c) 2022 Ana Carolina Kuss, Brendha Stacy Rangel, Nayla Gabriela Ambrozio, Stella Antoniazzi Gardolinski , Thays Domareski Domareski
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Authors/researchers who publish in Ateliê do Turismo accept the following terms:
1 - Copyright:
Authors/researchers retain their copyright, but grant Ateliê do Turismo non-exclusive exploitation rights (reproduction, distribution and publicity). They grant Ateliê do Turismo the right of first publication of their work/research, which will be simultaneously subject to the license indicated in point 2. Authors may establish other additional agreements for the non-exclusive distribution of the version of the work published in Ateliê do Turismo, provided that their initial publication in this journal is acknowledged.
2 - License.
This work is licensed under a Creative Commons Atribuição-NãoComercial-SemDerivações 4.0 Internacional.
The license allows sharing (copy and redistribute the material in any medium or format), giving due credit to the author(s)/researcher(s) and the journal, but may not use the material for commercial purposes. In case of remixing, transformation or creation from the article, the modified material may not be distributed. The author(s)/researcher(s) have permission for distribution by various means to the scientific and academic community, and are encouraged to distribute in institutional repositories or on their personal pages, bearing in mind that this process may cause productive changes, such as research impact and appropriate citations of the published work.
1.png)
