The canvas model as a strategic tool in tourism companies - the case of caribessa in João Pessoa/PB
Abstract
Micro and small enterprises (MSB) have occupied a relevant position in the economy. Therefore, this study then aims to analyze the strategic management of MSB in João Pessoa-PB, in the tourism segment, using the Canvas model. As methodological procedures, we opted for a qualitative exploratory research based on a case study. For data collection, a bibliographic survey was performed and using the techniques of semi-structured interviews and direct observation was performed. In the treatment of the data, the technique was used, where it was possible to analyze the interview and to categorize it from the Canvas business model. That way, it was concluded that the BMC tool could help the strategic management of MSB as it allows the small entrepreneur, without major financial investments and technological resources, to elaborate, execute and monitor strategies and expected results.
Downloads
References
Bardin, L. (1977). Análise de Conteúdo. Lisboa: edições, v. 70, p. 225.
Bauer, M. W., & Gaskell, G. (2017). Pesquisa Qualitativa com Texto, Imagem e Som: um manual prático. Editora vozes limitada
Cezarino, L. O., & Campomar, M. C. (2006). Micro e Pequenas Empresas: características estruturais e gerenciais. Revista Hispeci & Lema, v. 9, p. 10-12.
Costa, E. A. (2007). Gestão Estratégica: da empresa que temos para a empresa que queremos. São Paulo: Saraiva, CPT. Comissão pastoral da terra. Conflitos no Campo –Brasil.
Crotty, Y., Kinney, T., & Farren, M. (2017). Using The Business Model Canvas (BMC) Strategy Tool to Support the Play4guidance Online Entrepreneurial Game. International Journal for Transformative Research, v. 4(, n. 1), p. 34-41.
Evans, V. (2013). Ferramentas Estratégicas: Guia essencial para construir estratégias relevantes. Elsevier Brasil
Gil, A. C. (2008). Métodos e Técnicas de Pesquisa Social. 6 e. Ed. Editora Atlas AS.
Joyce, A., & Paquin, R. L. (2016). The Triple Layered Business Model Canvas: A tool to design more sustainable business models. Journal of Cleaner Production, v. 135, p. 1474-1486..
Lima, E. O., Filion, L. J., Dalfovo, O., & Urbanavicius-Junior, V. (2013). Gestão Estratégica e Compartilhamento da Visão em Micro e Pequenas Empresas. Revista Ibero Americana de Estratégia, 12(2), 12-41.
Maříková, M., Rolínek, L., & Rehoř, P. (2018). Selected aspects of strategic management in small enterprises in services.
Motta, K. S., Luna, M. M. M., Santos, J. P., & Romero, F. (2016). Excelência em Gestão como Agente Promotor da Competitividade nas MPE’s. Holos, 4, 269-283.
Neiman, Z.; Costa, N. M. C. (2008). Pelas trilhas do ecoturismo. Rima
Osterwalder, A., & Pigneur, Y. (2010). Business Model Generation: A Handbook for visionaries, game changers, and challengers. John Wiley & Sons.
Pontes, A. S. M. (2012). Análise do Tema Gestão Estratégica nas Pequenas Empresas Prestadoras de Serviços: Uma revisão bibliográfica. Navus-revista de gestão e tecnologia, 2(2), 26-32.
Rosa, C. A. (2016). Guia do Bootcamp: Prototipagem e Mínimo Produto Variável. Belo Horizonte: Sebrae Minas, 50p.
Sampieri, R. H., Collado, C. F., & Lucio, M. P. B. (2013). Metodologia de Pesquisa. Porto Alegre: Penso.
Schmal, R. F., & Olave, T. Y. (2014). Optimización del Proceso de Atención al Cliente en Un Restaurante durante Periodos de Alta Demanda. Información Tecnológica, 25(4), 27-34.
Micro, S. B. D. A. À. (2018). Perfil das microempresas e empresas de pequeno porte. Brasília: Sebrae.
Souza, W., & Qualharini, E. (2007). O Planejamento Estratégico nas Micro e Pequenas Empresas. In: III Workshop Gestão Integrada: riscos e desafios. Senac
Tavares, M. C. (2010). Gestão Estratégica, 3ª Edição. São Paulo: Atlas SA.
Tokarski, A., Tokarski, W., & Wójcik, J. (2017). The Possibility of Using the Business Model Canvas in The Establishment of An Operator's Business Plan. Torun Business Review, 16(4), 17-31.
Authors/researchers who publish in Ateliê do Turismo accept the following terms:
1 - Copyright:
Authors/researchers retain their copyright, but grant Ateliê do Turismo non-exclusive exploitation rights (reproduction, distribution and publicity). They grant Ateliê do Turismo the right of first publication of their work/research, which will be simultaneously subject to the license indicated in point 2. Authors may establish other additional agreements for the non-exclusive distribution of the version of the work published in Ateliê do Turismo, provided that their initial publication in this journal is acknowledged.
2 - License.
This work is licensed under a CC BY 4.0
You are free to:
- Share — copy and redistribute the material in any medium or format for any purpose, even commercially.
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
- The licensor cannot revoke these freedoms as long as you follow the license terms.
Under the following terms:
- Attribution — You must give appropriate credit , provide a link to the license, and indicate if changes were made . You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.

